He contacted Airbnb, which told him that 'they had to wait 12 hours before they could reach out to the owners themselves.' They ended up booking an Airbnb with no reviews, 'but there honestly was nothing else to book,' Polizzi told USA TODAY. The day before the trip, her friend who did the booking realized he never received any reply from the host. When they browsed Airbnbs a week before their departure date, the travelers realized options were slim – and expensive.

Polizzi and her friends hoped to stay in Canggu, a seaside surfing village known for its beaches and terraced rice paddies. It was her third time visiting the Indonesian province, and the previous times had been 'super easy' to plan and book accommodations. If you'd like to contribute to our future reporting and share your experience as a source, you can click here to fill out this quick form.īianca Polizzi and three of her friends planned a Christmas trip to Bali. 'Safety in Travel” is a six-part series focusing on the travel safety tools available in different industries, how they can affect the overall experience, and how travelers can make use of them.

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